Shipping policy

Shipping Policy

At Radiant Veil, we strive to process and deliver your order as quickly as possible.

Order Processing

All orders begin processing once payment has been successfully confirmed.

Our orders are shipped from Spain, and the standard processing time is 2–4 business days.

Shipping & Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking information, provided that the selected shipping service includes tracking.

Free Shipping

We offer FREE shipping on orders over €99 within mainland Spain.

Shipping Information

Please ensure that all shipping details are entered accurately during checkout.

Radiant Veil is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

International Orders

Orders shipped internationally, as well as to the Canary Islands, Ceuta, and Melilla, may be subject to import duties, customs fees, taxes, or other local charges.

These fees are determined by the destination country's customs authorities and are the sole responsibility of the customer.

Delivery Times

Delivery times may vary depending on:

  • Destination
  • Shipping carrier
  • Public holidays
  • Customs clearance
  • Weather conditions
  • Other circumstances beyond our control

While we do our best to ensure timely delivery, we cannot guarantee delivery dates once an order has been handed over to the shipping carrier.